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designer FAQs


Q: I know vampires are all the craze, but my designer just asked me if I wanna bleed. Should I be shopping for garlic?

A: Unless your designer has sharp, pointy teeth and was sporting a "Team Edward" tee, we're pretty sure she was just doing her job and actually asked, "Do you want a bleed?" "Bleed" is a printing term. It's when the ink on a printed page goes all the way to the edge of the paper, leaving no margin.

When a designer creates a document with a bleed, she places some elements so that they extend (or "bleed") 1/8 inch off the edge of the page. After the document gets printed, it is trimmed (cut down) to the right page size. All documents can have a bleed, but a bleed can sometimes add to the printing cost. So if you're strapped for cash, you'll have to decide whether it's worth the extra cost.


Q: I am irritated with my designer. I keep telling her that the color looks off on these proofs and she keeps insisting, "It's your PMS!" She can blame PMS for my irritability, but I don't think it's making me color blind.
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Q: Lorem ipsum dolor whoosey whatsy? Why did the designer translate my brochure into Latin?
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Q: We have a site map for our new website, but the designer says we should also create a wire frame before we start design. What’s a wire frame?
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Q: I think the large type on my poster looks a little spacy, but when I said that to the designer, he said he was going to do some kerning. Now I think he’s spacy! How will it help my poster if he’s off playing some game with brooms and ice and yelling?
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Q: What is the difference between  a registered trademark (®) and a trademark (™)?
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Q: What’s a 20build ogreen and why is there a conference about it?
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Q: I am required to use this one photo, but there’s lots of junk in the background. How can I make do with what I have?
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Q: My designer created our capabilities brochure in some fancy program I don’t have. I want her to convert the file to Microsoft Word so I can update the brochure myself. She thinks that’s a bad idea. What do you think?
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Q: Our designer says she can’t give us our new logo until she converts it to outlines. I want the logo we chose, not an outline of it. And I want it now!
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Q: I asked the graphic designer to use 10 point type in my print materials. So why does this font look so small?
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Q: Our designer says she hates widows and orphans, and we should get rid of them. Is she a sociopath?
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Q: Now that I know how to send photos to my designer (see last month’s news and tips), is there any special way that I should be naming these files?
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Q: I followed your advice about shooting high-resolution photos for print, but when I email them to the designer they don’t go through. What am I doing wrong?
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Q: Can my digital camera pictures be used for a printed piece?
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Q: There’s lots of important text on my brochure and I want to highlight all of it to make it really eye catching. Which option is best?
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Q: What is branding and how important is it for my business?
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Q: I want to print full color, but I only need a small number of printed pieces. What’s the best way to do this economically?
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Q: I need to send a headshot of the CEO to a publication. Could I just pull the one I have from the company website?
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Q: I used 100% black on my brochure, but somehow it’s just not black enough. Is there a way to make it “blacker?”
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Q: I want to flip a photo in my design. Anything wrong with that?
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design tips

All of the design tips on this page first appeared in Hollister Creative's free monthly e-newsletter. subscribe
good to great
Guardian Nurses














We'll always take pleasure in reading on paper. And well-designed marketing materials delivered on paper will stand out even more as fewer documents are printed. But there's no denying the advantages of an e-book. Like a static pdf that you put on your website, it can give your publication a worldwide 24/7 presence, save trees and save you the cost of printing. Yet many clients are asking us for e-books in addition to printing.

Why? Because e-books are interactive, which makes them an order of magnitude cooler than a static pdf:

  1. All Web URLs and email addresses are clickable, and any piece of text or image can be made into a link.
  2. All of the text is searchable.
  3. The type enlarges easily with a zoom scale, one-click super zoom or the magnifying glass on the toolbar.
  4. You can annotate your copy with a highlighting tool, bookmark pages and write "sticky" notes to yourself.
  5. You can navigate by clicking from the table of contents, turning the pages (with an optional page-turning sound), using the toolbar arrows, typing in a page number or opting for a slide show.

In essence, an e-book turns your publication into a mini website, at a tiny fraction of the cost.


Extending your brand
through your email newsletter

download tip

How to look professional without looking impersonal
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How to get your subscribers to actually open your e-newsletter
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Upgrading a website’s sophistication
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About using multi-page templates
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Converting a print piece to a website
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Extending a print brand with an e-publication
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Spiffing up your sell sheets
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About upgrading a school website
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Tips on when to overhaul your website
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Tips on improving magazine, brochure and report covers
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Tips on designing a family of logos for multiple products in a series
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Tips on creating an effective fundraising brochure
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Tips on creating ‘parent’ and ‘child’ graphic identities for related entities
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Tips for making your business plan more reader-friendly
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About converting your print magazine into a digital format
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Tips on coordinating your marketing materials
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Tips on upgrading a newsletter to a magazine
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Tips on how to design a poster
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Tips for upgrading your logo
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Tips for upgrading your marketing folder
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design do's & don'ts


When minimalist is not enough
Include the important stuff

We love farmers' markets, so this 1/3 page ad in Philadelphia Weekly got our attention. Its eye-catching look is simple and sophisticated. Perhaps too simple and sophisticated for us. It omits messy details like location and hours or even a Web address or a phone number. We can't Google it because the ad doesn't mention the specific name of the farmers' market. Somehow we're just supposed to know. Guess we're not cool enough to buy your scrumptious organic produce.
  • DON'T sacrifice function for form. The function of this ad is to get people to show up. Its form should support that, not frustrate would-be shoppers.
  • DO include the minimum information, even in a minimalist design. For an event: what, when and where are the minimum.  
  • DO provide a URL or a phone number so we can learn more and pass along the info to others.


Ditch the PDF and update your email newsletter
Using email marketing services affords more interaction and better analytics
read tip

Do it like Dita:
Work the drama of a big reveal
read tip

Designer DOs 
& DONTs

Rainbow headlines
are a little bit barfy
read tip

Ninth Circle
of the Design Inferno

It's reserved for
pointless moving text
read tip

Watch where you put that thing!
Placement matters when designing
read tip

Bad line breaks
lead to heart aches

Just ask the needy ladies on Wisteria Lane
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Your picture is your logo
Look like the professional you are
read tip

Give your eyes
some breathing room

White space invites readers with relaxed elegance
read tip

Plan on the unexpected
Do build in interim project milestone due dates to minimize the impact of unforeseen obstacles in your schedule. These might include technical glitches and sudden changes of heart (“I hate purple. No more purple. Ever.”)
read tip

Are words the
measure of a man?

Using inch marks and quotation marks
read tip

My, What Big Caps You Have!
Drop caps and initial caps are often distracting and hard to read.
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So Little Room, So Much Room for Improvement
Do create a hierarchy of information. If every message screams at once, no message can be heard.
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A Capital Idea — Unless
You Want People to Read
What You Wrote

Don’t overuse capital letters or small caps.
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FIve Dollar Frustration
Do give explanations of current promotions star billing on your website.
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Flushing Out Sophistication
Do make sure your products are shown off to the best advantage
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What's a Ropi Raf?
Do make sure potential customers can read your sign in a glance
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Something Adorable in the Oven
Don’t dismiss cute as a logo concept
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Bad Vibes
Do contrast color intensity and saturation, as well as hue
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Chew on This
Do give illustrators license to be silly with clever execution
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Cool Tool, No Taste
Don't use the fun tools on Photoshop without a clear purpose in mind
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Hitting Them With
Everything You've Got

Don't let bells and whistles distract from your main message
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